TERMS & CONDITIONS

Last Updated: 7 September 2026

Welcome to our website. These Terms & Conditions govern your access to and use of our website, products, services, and online ordering facilities.

The website is operated by Consult Links (Pvt.) Ltd. ("Company", "we", "us", or "our").

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Website Use

You may use this website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with the operation or security of the website.

• Copy, reproduce, distribute, or commercially exploit website content without our written permission.

• Provide false, misleading, or incomplete information while placing an order.

We reserve the right to suspend or restrict access to the website where we reasonably believe these terms have been violated.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on the website are accurate.

However:

• Product colours may appear slightly different depending on your device or screen.

• Product packaging, design, specifications, or accessories may change from time to time.

• Availability of products may change without prior notice.

• Minor differences between website images and the actual product do not necessarily constitute a product defect.

3. Prices

All prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices, discounts, promotions, and offers at any time without prior notice.

The price applicable to an order will generally be the price displayed at the time the order is placed, subject to order verification and availability.

4. Orders

Placing an order on the website constitutes a request to purchase the selected products.

An order is not considered finally accepted until it has been verified and/or processed by the Company.

We reserve the right to:

• Accept or reject an order.

• Cancel an order due to product unavailability.

• Cancel an order where incorrect pricing or product information has been displayed.

• Cancel an order where we suspect fraud or misuse.

• Limit quantities of products purchased by a customer.

If an order is cancelled after payment has been received, the applicable amount will be processed for refund according to our payment/refund procedures.

5. Customer Information

Customers are responsible for providing accurate information, including:

• Full name

• Mobile number

• Email address, where applicable

• Complete delivery address

• Any other information required to process the order

The Company will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Payment

We may offer different payment methods, including online payment and/or cash on delivery, depending on the availability of the payment option.

For online payments, transactions may be processed through third-party payment service providers. Customers may be subject to the terms and conditions of the relevant payment provider.

We do not store sensitive payment card information unless specifically permitted and required under applicable payment-processing arrangements.

7. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery time communicated to the customer.

Delivery times may vary depending on:

• Delivery location

• Courier availability

• Weather conditions

• Public holidays

• Operational circumstances

• Unforeseen events

Delivery timelines are estimates and may not always be guaranteed.

The customer should inspect the parcel at the time of delivery where reasonably possible and report any visible damage or issue in accordance with our Return Policy.

8. Promotional Offers & Discounts

Promotional offers, discount codes, vouchers, and campaigns may be subject to specific terms.

Unless expressly stated otherwise:

• Offers cannot be combined with other promotions.

• Discount codes cannot be exchanged for cash.

• Promotional offers are valid only during the stated promotional period.

• The Company reserves the right to cancel or modify a promotional campaign in case of misuse, technical error, or other operational reasons.

9. Intellectual Property

All website content, including logos, brand names, photographs, graphics, product descriptions, text, designs, and other materials, is owned by or licensed to the Company or the relevant rights holder.

No website content may be reproduced, copied, modified, distributed, or commercially used without prior written permission.

10. Third-Party Services

The website may use third-party services such as payment gateways, courier companies, analytics providers, or other service providers.

The Company is not responsible for the independent policies, systems, or services of such third parties, although we will make reasonable efforts to work with reputable service providers.

11. Limitation of Liability

To the extent permitted by applicable law, the Company shall not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond the Company's reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or applicable requirements.

The updated version will be posted on this website with the revised "Last Updated" date.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any dispute shall be subject to the applicable jurisdiction of the courts of Pakistan.

14. Contact Us

For questions regarding these Terms & Conditions, orders, products, or website services, please contact us through the contact details provided on our website.